Heather joined ICR in 2013 and has learned the business, in part, by working in different areas of the company—property management, corporate, office administration, and project management. Now as Client Relations Manager / Senior Residential Property Manager, she works to improve processes and efficiencies, which help the residential property management team better serve our clients.
While working at ICR, she completed a Master of Arts degree in Counselling Psychology from Yorkville University in 2016. Previously in 2010, she obtained a Bachelor of Arts degree in Psychology with Great Distinction from the University of Saskatchewan. Prior to working at ICR, Heather was an Outreach Worker for the North East School division. As a result of her experience and education, she is an adept problem solver who quickly addresses clients’ concerns. In her spare time, she enjoys playing basketball, tennis, and golf.